SAFETY
Client
Physical and emotional safety. Consistency in your practice. Is there the space and are there procedures to report abuse?
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Staff
Do they feel like they belong, receive good induction and can report abuse?
trustworthiness
Client
Evaluate whether clients trust your model and boundaries within your team or organisation?
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Staff
Are boundaries transparent and are they and senior leaders accountable?
CHOICE
Client
Is individual choice and informed consent genuinely part of your client experience?
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Staff
Does leadership have embedded processes for regular feedback and contribution for staff input in choices? Is spontaneity encouraged as well as safety and understanding of risk?
collaboration
Client
Is there genuine input from clients into your services and explanations attached to their options and choices?
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Staff
Is your organisation or team genuinely a place of growth, feedback and evaluation?
empowerment
Client
Are they taught skills to succeed and to internalise the learning and support you are providing in a manner that supports self-sufficiency and not dependency?
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Staff
Are they meaningfully part of the decision process and are contributions recognised and implemented? Are explanations offered for decisions made in a transparent manner?
cultural, historical and gender issues
Client
Do you provide interventions acknowledging and respecting diversity across cultures, ethnicities and gender differences?
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Staff
Do you have policies and procedures that meaningfully include and are responsive to all forms of diversity?